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the move in process (for tenants)

the rental process can be a very stressful one, or the opposite. the result is usually in relation to the choice of agent used to move you into your new home. at mi homes, we take great care in ensuring that the level of customer service is paramount at every step of the process to ensure a smooth and stress free move in for our tenants. don’t just take our word for it though.

  • finding the right property

at mi homes, we always ensure that our property offering is always of quality. we mainly specialise in new and modern homes so that when people visit our website, or enquire to see what we have on offer, they will be confident that whatever we do have, will be exciting options for them.

  • viewing

once you have found the right property, we will schedule in an accompanied viewing at a time and date that is convenient, but with enough urgency to ensure you avoid potential disappointment.

  • offer

if you would like to proceed with putting in an offer for one of our listings, we would then take a holding deposit (which is refundable if the landlord rejects your offer) and issue you with a holding deposit form to sign electronically which will reflect your intentions to proceed with renting the property. once we are in receipt of both of these, we will then put your offer forward to the landlord.

  • offer acceptance

the exciting part – your offer being accepted! once we are at this stage, we will email a reference form for you to fill in online and submit electronically.

we will then ask you for the following information and documentation:

  • your proof of id (passport)
  • residence permit (if necessary)
  • proof of address (recent bank statement or utility bill dated within the last 6 weeks)
  • a forwarding address which may be used post tenancy for any correspondence needed relating to your deposit
  • your last 3 months bank statements and payslips, or last year’s tax return (if self-employed)
  • previous landlords contact details
  • referencing completed and accepted

this is when we will contact you to congratulate you on the good news that your referencing has been deemed acceptable! once this stage has been confirmed, we will issue you and all relevant parties with a tenancy agreement to sign electronically and email you all of the relative documentation needed for your reference prior to the start of your tenancy. we will also issue you with a tenant statement for outstanding funds which we expect to be paid within 24 hours of acceptable reference reports (unless agreed otherwise). additionally, we will handle any questions you have at this stage and ask for proof of standing order to be emailed over to us for rental payment purposes.

  • key handover

finally, we will organise a time to hand keys over at our office or the property itself and wish you all the best and thank you for choosing to move with mi homes!

  • end of tenancy / renewal

within the final two months of your tenancy, we will contact you and your landlord to find out if you wish to renew your tenancy so that all of your renewal paperwork is completed accordingly. if you don’t wish to renew your tenancy, depending on if we are the managing agents, we will then arrange for a check out inspection on your last day and deal with your deposit release.


landlord testimonials

with a small portfolio of properties in north london, i often seek out the help of lettings agencies to ensure i get the right tenants in quick time with the right rent. nick of mi homes, had succeeded with helping me do that with great success on one of my properties a couple of years ago. when i had another development in the making, he rang me throughout the process until it was completed, offering his support and interest in viewing the finished flat. he is a very personable and consummate professional in the lettings space and proved the value of mi homes when they provided me with two excellent prospective tenants for the flat - within a few days of marketing it. the company's attention to details, and integral approach to business has impressed me and i therefore have no hesitation in recommending them to prospective landlords

maria e, landlord - n12

landlord testimonials

mi homes were responsible for renting 90% of our residential apartment block in southgate. i was extremely impressed with their seamless lettings process and quality of applicant calibre they secured for us. we now use mi homes for all other rentals we have going forward and i’d have no reservations in recommending them. great work!

andrew p, landlord – n14

landlord testimonials

it was great working with nick at mi homes. i'm a first time landlord and mi homes made the process stress free. the property was let before it was even up on the market with a tenant ready to move in before the refurb works were even complete. a fantastic tenant achieving the requested rental value. the communication was great and professional throughout the process. i look forward to working with mi homes in the future.

chris t, landlord – n21

landlord testimonials

i highly recommend mi homes, in particular nicholas. as a first time landlord, i have found them a pleasure to deal with when letting out my newly refurbished 3 bedroom house in wood green. having become frustrated with another local agent that was tasked in finding me a suitable tenant, mi homes was recommended to me and have genuinely exceeded my expectations. within a short period of marketing time, they immediately offered 2 different but quality tenants to me, for whom the pros and cons of letting to were explained to me in detail, a very thorough vetting process was carried out. mi homes also offered advice on what potential tenants would be looking for in a rental property and any questions i had were immediately answered. all the formal paperwork for letting out the property was also dealt with very professionally and efficiently. having now given the property to mi homes to fully manage for close to a year, the whole process has been smooth and stress free for me. rents have been received at the agreed time and mi homes have dealt with any issues arising on a timely basis. a true 5 star company.

andreas d, landlord – n22
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*None of our documents are printed or posted to help save the environment, anything which requires a signature is emailed out to be signed electronically.

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